Welcome to Dishahealer.in

Return & Refund Policy

Effective Date: 13.12.2025

Thank you for shopping with Disha Healer. We value your trust and aim to ensure a smooth and transparent shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

1. Eligibility for Returns

We accept returns for both defective and non-defective physical products, subject to the following conditions:

• The return request must be raised within 7 days of delivery.

• The product must be unused, unwashed, and in its original condition.

• The product must be returned with original packaging, tags, and invoice.

• Items showing signs of damage due to misuse, negligence, or improper handling will not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Digital products or downloadable content

• Services such as counselling, healing sessions, workshops, retreats, or online programs

• Gift cards or vouchers

• Items purchased during clearance or special discount sales (unless defective)

3. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery with:

• Order ID

• Clear photos or video of the damaged/defective item

Once verified, we will arrange a replacement or refund, as applicable.

4. Return Process

To initiate a return, please follow these steps:

1. Email us at support@dishahealer.in or WhatsApp us at +91 82374 10065

2. Mention your Order ID, reason for return, and attach product images if required

3. Once approved, we will share return instructions

Please do not send products back without confirmation.

5. Return Shipping

• Return shipping costs are to be borne by the customer, unless the product is defective or damaged.

• We recommend using a trackable courier service, as we are not responsible for lost return shipments.

6. Refunds

• Once the returned item is received and inspected, we will notify you of approval or rejection.

• Approved refunds will be processed within 7–10 business days.

• Refunds will be credited to the original method of payment.

• Shipping charges (if any) are non-refundable.

7. Exchanges

• Exchanges are allowed only for size or design defects, subject to stock availability.

• If the requested replacement is unavailable, a refund will be issued.

8. Cancellation Policy

• Orders can be cancelled within 12 hours of placing the order or before dispatch, whichever is earlier.

• Once the order is shipped, cancellation requests will not be accepted.

9. Contact Information

For any questions or concerns regarding returns or refunds, please contact:

Disha Healer
📧 Email: support@dishahealer.in
📞 Phone/WhatsApp: +91 82374 10065
🌐 Website: www.dishahealer.in

By making a purchase on our website, you agree to this Return & Refund Policy.

Return Policy

FAQs

What items can I return?

You can return physical products like stickers and healing items within 7 days.

Are digital products refundable?

Digital products and counselling services are non-returnable and non-refundable.

What if my product is damaged?

If your item arrives damaged or defective, please contact us within 7 days for a replacement or refund.

How long is the return window?

Returns must be initiated within 7 days of delivery to be eligible.

When will I get my refund?

Refunds are processed within 7-10 business days after we receive the returned item.

Contact Us

Reach out anytime for returns or questions.